Job Number 22072669
Job Category Food and Beverage & Culinary
Location The Westin Cape Town, Convention Square Lower Long Street, Cape Town, South Africa, South Africa VIEW ON MAP
Brand Westin Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
At Westin, we are dedicated to empowering the well-being of our company by means of supplying a clean environment, considerate amenities, and revitalizing programming to assist make sure that they depart feeling higher than when they arrived. We apprehend that tours can be disruptive to our guests’ well-being, and we’re energized to aid as companions in assisting them to preserve manage, and hover above it all whilst on the road. Everything we do is designed to assist friends to be at their best, and they respect our supportive attitude, anticipatory service, and massive expertise on how to nice help them at some stage in their stay. We are searching for dynamic humans who are excited to be a part of the group and geared up to bounce into any scenario to provide a supporting hand. If you’re anyone who is positive, adaptable, and intuitive and has a true pastime in the well-being of others around you, we invite you to find out how at Westin, collectively we can rise.
Waiter
Function
Join our terrific group and create and supply unforgettable and memorable Guest Experiences. We are recruiting Professional, Guest Centric, bright and enthusiastic persons with an advantageous attitude. Reporting to the Food and Beverage Manager, the profitable incumbent will be accountable to serve meal guides and alcoholic liquids to guests. Set tables in accordance with the kind of match and provider standards. Answer questions on menu selections. Communicate with the kitchen related to menu questions, the size of wait, re-cook orders, and product availability. Communicate extra meal requirements, allergies, dietary needs, and one-of-a-kind requests to the kitchen. Maintain cleanliness of work areas during the day. Complete opening and closing duties. Present bodily and correct assessments to visitors and system payment
Required Experience & Qualifications
2 years of applicable journey in a comparable role inside a 5-star inn environment
Professional and exceptional disposition
People-centric with a robust focal point on the Guest Experience Team orientated
Well-groomed look as per corporation requirements at all times
Friendly Disposition
Good verbal exchange and interpersonal abilities with staff and guests
Familiar with Cape Town’s surrounding Area
Ability to work inside a pressurized environment.
Attention to element pertaining to vicinity responsibility.
Required to work rostered shifts and irregular hours as per operational requirements
Flexible working hours as nicely as handy to work weekends, Public holidays, opening and closing shifts when rostered as per operational requirements
Key Responsibilities
Welcome and well-known every and each visitor with a smile, eye contact, and a pleasant verbal greeting, the use of the guest’s identity when possible.
Address guests’ provider wishes in a professional, positive, and well-timed manner.
Present bodily and correct exams to the company and technique payment.
Thank visitors with proper perception and grant a fond farewell.
Maintain cleanliness and circumstance of work areas, tables, and different tools, following all set-up guidelines.
Assist different employees to make certain acceptable insurance and instant visitor service.
Ability to stand and stroll for a prolonged duration of time whilst accommodating friends successfully and politely.
Grasp, turn, and manipulate objects of various dimensions and weights, requiring satisfactory motor capabilities and hand-eye coordination.
Move up and downstairs and/or carrier ramps.
Reach overhead and under the knees, together with bending, twisting, pulling, and stooping.
Record transaction in MICROS machine at the time of order
HOW TO APPLY
ONLINE APPLICATION
Marriott International is an equal possibility employer. We trust in hiring numerous personnel and sustaining an inclusive, people-first culture. We are dedicated to non-discrimination on any covered basis, such as incapacity and veteran status, or any different groundwork included beneath relevant law.